Privacy Policy — How 777jaka Collects, Uses, and Protects Your Personal Data

This Privacy Policy ("Policy") governs the collection, processing, storage, and use of personal data by 777jaka ("we", "us", "our") in connection with your use of the 777jaka platform, accessible at https://777jaka.net. By registering an account, making a deposit, placing a bet, or otherwise accessing any feature of the 777jaka platform, you acknowledge that you have read, understood, and agreed to the practices described in this Policy.

777jaka is committed to handling your personal information with transparency, integrity, and care. This Policy is written in clear English so that every player — regardless of technical background — can understand precisely how their data is managed. We do not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate, improve, and secure the 777jaka platform and to comply with our legal obligations.

This Policy applies to all visitors, registered users, and former users of the 777jaka platform, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other regions of Bangladesh. It also applies to any individual who contacts our support team at [email protected], regardless of whether they hold a registered account.

1. Information We Collect

777jaka collects personal data through several channels: directly from you during the registration and verification process, automatically as you interact with the platform, and in limited circumstances from trusted third-party service providers. The categories of personal data we collect are as follows:

1.1 Identity & Contact Information

• Full legal name (as it appears on your government-issued ID)
• Date of birth (used strictly for 18+ age verification)
• Email address (used for account communications, OTP authentication, and support responses)
• Phone number (used for OTP-based two-factor authentication via bKash, Nagad, or Rocket-linked mobile numbers)
• Residential address (city, district, and postal area — required for identity verification)
• National ID number or passport number (required at the KYC verification stage before first withdrawal)

1.2 Financial & Payment Information

• Mobile banking account numbers (bKash, Nagad, Rocket, Upay — stored for transaction matching and withdrawal routing)
• Bank account details (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank) where provided for bank transfer withdrawals
• Transaction history: deposit amounts, withdrawal amounts, dates, and payment method used
• Wallet balance and bonus balance (held securely within our platform database)

777jaka does not store full card numbers, CVV codes, or complete mobile banking PINs. Payment credential processing for mobile banking transactions is handled by our payment gateway partners, who maintain their own security and privacy standards.

1.3 Technical & Usage Data

• IP address (used for geolocation, fraud detection, and security logging)
• Device type, operating system, and browser version
• Session logs: login times, session durations, pages visited, games played
• Betting and gaming history: game titles, wager amounts, outcomes, and timestamps
• Referral source and landing page URL (if you arrived via a tracked link)
• Error reports and crash logs (anonymised where possible)

1.4 Communications Data

• Content of support messages sent to [email protected]
• Records of any complaints, disputes, or escalations you submit
• Preferences you express regarding bonus offers, game categories, or notification settings

2. How We Use Your Data

777jaka processes your personal data only for specific, legitimate purposes directly connected to the operation of our platform and our obligations to you as a player. We do not process data for purposes incompatible with those disclosed at the time of collection.

777jaka will never use your personal data to build profiles for sale to advertisers, to target you with third-party marketing unrelated to our platform, or to share your gaming behaviour with any party other than those described in the Data Sharing section below. Promotional emails from 777jaka are sent only to players who have opted in during registration or explicitly through account settings, and you may unsubscribe at any time by contacting [email protected].

3. Data Sharing & Disclosure

777jaka does not sell or rent your personal data to any third party. We share your data only in the following tightly controlled circumstances, and only to the minimum extent necessary to fulfil each purpose:

1. Payment Processing Partners: Your mobile banking number and transaction amount are shared with bKash, Nagad, Rocket, and Upay gateway processors solely to execute deposit and withdrawal transactions. These partners are contractually bound to use your data only for transaction processing and are prohibited from using it for their own marketing purposes.
2. Identity Verification Providers: Where 777jaka uses a third-party KYC service to verify identity documents, your submitted ID data is transmitted to that provider via encrypted channels for automated or manual review. The provider is contractually obligated to delete your data after verification is complete.
3. Game Technology Providers: Game studios and providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — receive only the minimum session and wallet data required to run their games within the 777jaka platform. They do not receive your full identity profile.
4. Fraud and Security Services: Anonymised or pseudonymised behavioural data may be shared with specialist fraud detection platforms to identify and prevent account takeovers, bonus abuse, and money laundering activity.
5. Legal and Regulatory Authorities: In the event that 777jaka is required by law, court order, or legitimate law enforcement request to disclose user data, we will comply with that obligation. We will notify the affected user where legally permitted to do so prior to disclosure.
6. Business Transfers: In the event of a merger, acquisition, or sale of 777jaka's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the applicable privacy terms before it takes effect.

4. Cookies & Tracking Technologies

777jaka uses cookies and similar browser-based tracking technologies to operate the platform effectively, maintain session security, and understand how players interact with different parts of the site. This section explains what types of cookies we use, why, and how you can manage them.

4.1 Types of Cookies Used

4.2 Managing Your Cookie Preferences

You can control non-essential cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies through the settings menu. Please note that disabling essential or security cookies will impair or completely prevent your ability to log into and use the 777jaka platform. Disabling analytics cookies will not affect your gameplay experience but will reduce our ability to identify and fix platform issues that affect players like you.

777jaka does not use third-party advertising cookies and does not permit advertising networks to place tracking pixels on any page of the platform.

5. Data Security & Storage

777jaka implements multiple layers of technical and organisational security to protect your personal data from unauthorised access, disclosure, alteration, and destruction. Our security infrastructure is reviewed and updated on a regular basis to address evolving threats.

• SSL/TLS Encryption in Transit: All data transmitted between your browser or mobile device and the 777jaka platform is encrypted using TLS 1.2 or TLS 1.3. This includes login credentials, payment requests, support messages, and game session data.
• Encryption at Rest: Sensitive personal data fields — including identity document scans, payment method numbers, and verification records — are encrypted at rest using AES-256 encryption within our database infrastructure.
• OTP-Based Authentication: Account login is protected by one-time password (OTP) verification via your registered mobile number, providing a second layer of security beyond your password.
• Access Controls: Internal access to player personal data is restricted on a strict need-to-know basis. Customer service staff can access only the data required to resolve your specific support request. Database administrators are subject to logged, audited access protocols.
• Intrusion Detection: Our platform employs automated intrusion detection and rate-limiting systems to identify and block suspicious login attempts, credential stuffing attacks, and unusual API activity.
• Regular Security Audits: 777jaka commissions periodic security assessments of its platform infrastructure to identify and remediate vulnerabilities before they can be exploited.

While 777jaka employs industry-standard security measures, no online platform can guarantee absolute security. You share responsibility for protecting your account by using a strong, unique password, not sharing your login credentials, and logging out after each session — particularly on shared devices.

6. Your Rights Over Your Data

As a user of the 777jaka platform, you hold the following rights with respect to the personal data we hold about you. These rights may be exercised at any time by contacting our support team at [email protected]. We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days.

1. Right of Access: You may request a complete copy of all personal data 777jaka holds about you, including account information, transaction history, game history, and any identity documents currently stored. We will provide this in a readable electronic format.
2. Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For identity-critical fields (name, date of birth), corrections must be supported by documentary evidence.
3. Right to Erasure ("Right to Be Forgotten"): You may request deletion of your personal data. Where your account is closed and all financial obligations are settled, we will delete your personal profile data. Note that certain records — particularly transaction logs and identity verification records — may be retained for a period as required by our operational obligations.
4. Right to Data Portability: You may request your personal data in a structured, machine-readable format (e.g., JSON or CSV) so that it can be transferred to another service provider of your choice.
5. Right to Restrict Processing: You may request that we limit how we use your data — for example, if you believe the data we hold is inaccurate and want processing paused while it is verified.
6. Right to Withdraw Consent: Where data processing is based on your consent (e.g., promotional emails), you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.
7. Right to Object: You may object to data processing carried out on the basis of legitimate interest, including profiling for fraud detection, if you believe it unreasonably impacts your rights. We will review and respond to such objections on a case-by-case basis.

7. Data Retention Policy

777jaka retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required to comply with our operational obligations. The following retention schedule applies:

When the applicable retention period expires, personal data is either securely deleted from our systems or permanently anonymised so that it can no longer be linked to an individual. Anonymised and aggregated data (e.g., platform-wide betting statistics with no personal identifiers) may be retained indefinitely for research and platform improvement purposes.

8. Policy Updates & Contact

777jaka reserves the right to update or amend this Privacy Policy at any time. When material changes are made to this Policy — particularly changes that affect how your data is used, shared, or retained — we will notify registered users by email to the address on file, with a minimum of 14 days' notice before the changes take effect. Continued use of the platform after the effective date of the revised Policy constitutes acceptance of the updated terms.

Minor updates — such as corrections to grammar, formatting improvements, or clarifications that do not change the substance of data practices — may be made without prior notice and will be reflected by an updated "Last updated" date at the top of this page. We encourage you to review this Policy periodically to stay informed about how your data is protected.

• The current version of this Policy supersedes all previous versions.
• Previous versions of this Policy are available upon request by contacting [email protected].
• If you disagree with any update to this Policy, you have the right to close your account and request deletion of your personal data before the new version takes effect.

Contact for Privacy Matters

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the 777jaka Privacy Team directly. All privacy correspondence is handled in English with a target response time of two business days.

This Privacy Policy is governed by the laws of the jurisdiction in which 777jaka is incorporated and operated. Any dispute arising from this Policy that cannot be resolved through direct communication with our Privacy Team shall be handled in accordance with the dispute resolution provisions set out in our Terms & Conditions. 777jaka is operated offshore and is not directly regulated by Bangladeshi authorities; however, we are committed to applying data protection standards consistent with international best practices.

Why Your Privacy Is Safe with 777jaka

Here is a summary of the six key ways 777jaka actively protects your personal data every day across our platform.